Shipping policy

Thank you for shopping with Bathora. This Shipping Policy provides information about shipping costs, estimated delivery times, order processing, tracking, and potential delivery issues.

1. Free Worldwide Shipping

Bathora provides FREE worldwide shipping on eligible orders placed through bathora.xyz.

There is no standard shipping charge for destinations we currently serve.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery estimates are calculated based on normal shipping conditions and may vary depending on destination, carrier operations, customs procedures, public holidays, weather conditions, or circumstances outside our reasonable control.

3. Order Processing

After your order has been successfully placed and payment authorized, it will enter our processing and fulfillment system.

You may receive an order confirmation at the email address provided during checkout.

Once an order has entered fulfillment, changes or cancellations may not always be possible.

4. Shipping Destinations

We offer worldwide shipping to destinations supported by our available shipping network.

In rare cases, delivery may not be possible to a particular location due to carrier restrictions, regulatory limitations, transportation disruptions, or other circumstances.

If we cannot fulfill your order, we will contact you and provide an appropriate resolution, including a refund where applicable.

5. Tracking

When tracking information is available, it may be provided after your order has shipped.

Tracking information can sometimes take additional time to update after a shipping label is created or after a parcel is transferred between carriers.

6. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

If you discover an error in your shipping address, contact support@bathora.xyz as soon as possible.

We will make reasonable efforts to update the address before fulfillment, but we cannot guarantee changes after an order has entered processing or shipment.

7. Delayed Shipments

Occasional delays may occur because of:

Customs processing.
Severe weather.
Carrier disruptions.
Peak seasonal demand.
Public holidays.
Transportation disruptions.
Incorrect or incomplete addresses.
Events outside our reasonable control.

If your order appears significantly delayed, contact our support team so we can review the available shipment information.

8. Lost or Damaged Packages

If your order arrives damaged or you believe a shipment has been lost, contact support@bathora.xyz with your order number and relevant details.

For damaged deliveries, photographs of the package and product may be requested.

We will review the situation and, where appropriate, provide a replacement, refund, or other suitable resolution.

9. Customs, Duties, and Taxes

International shipments may be subject to customs procedures, import taxes, duties, or other charges imposed by authorities in the destination country.

Where such charges apply and are not collected during checkout, responsibility for them will be determined according to applicable law and the terms disclosed during purchase.

10. Delivery Confirmation

Carrier tracking information indicating successful delivery may be used when investigating delivery disputes.

If tracking indicates that a package was delivered but you cannot locate it, please check the delivery area, household members, neighbors where appropriate, and contact the carrier before contacting us.